Shipping Policy – House of Vellala
Shipping Charges
Shipping within India is free.
For international orders, shipping charges, duties, and taxes are to be paid by the customer.
Additional handling or convenience charges may apply for special requests.
Delivery
Orders are shipped to the address provided during checkout. Please double-check your address to avoid delivery issues.
We recommend using residential or office addresses. We do not deliver to P.O. boxes or unidentifiable locations due to the high value of goods.
Delivery timelines may vary in case of delays beyond our control (e.g. logistics, customs, or banking issues).
Shipping Providers
We work with multiple courier partners to ensure timely delivery across different regions.
Shipping provider details and tracking information will be shared via email within 48 hours of dispatch.
Delivery Timeframe
- Domestic (India): 1–3 weeks (unless otherwise specified).
- International: 4–6 weeks (unless otherwise specified).
- Deliveries are made between 9:00 AM and 6:00 PM, unless stated otherwise.
- Tracking details will be provided within 48 hours of dispatch.
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